Terms of use

The agreement

Countdown to the Minute (“the app”) is licensed to you under Apple’s standard Licensed Application End User License Agreement (“the Apple EULA”). The Apple EULA governs your use of the app.

The app is made by Christian Ortiz, an individual publishing as Christian Ortiz Studio (“I”, “me”), who is the licensor under the Apple EULA. The terms below add details specific to this app. They don’t take anything away from the Apple EULA; if they ever conflict, the Apple EULA wins. Your use of the App Store stays governed by Apple’s Media Services Terms and Conditions.

What the app does

The app counts down to, or up from, dates and times you enter, and shows them in the app and in Home Screen and Lock Screen widgets, as the documentation describes. Counts are calculated on your iPhone from your iPhone’s clock and the time zones you choose.

Free use and the one-time unlock

• The app is free to download. The free version includes 3 active countdowns, every widget, every unit, and the free themes, with no ads.
• An optional one-time in-app purchase unlocks unlimited countdowns and extra color themes. It’s a non-consumable purchase, not a subscription: you pay once, and there’s no renewal. Its price is shown on the App Store and on the unlock screen before you buy.
• Purchases are sold and processed by Apple. Restore your unlock on any iPhone signed in with the same Apple Account with Restore Purchases.
• Refunds are handled by Apple under its policies; request one at reportaproblem.apple.com. I can’t issue refunds myself. If a purchase is refunded, the unlock ends: your countdowns are kept, and the extra themes go back to the free Ink theme.
• Features that are free stay free. I won’t move a feature that’s free today behind the unlock or a payment.

Reminders and accuracy

The app is designed to count calendar days and times exactly, and widgets refresh at each midnight and at your event. But it depends on your iPhone’s clock, time zone settings and iOS, which decides when widgets refresh and notifications are delivered. Don’t rely on the app alone for anything critical, such as medication, legal deadlines or travel connections.

Support

Support is described on the support page: email support@christianortiz.studio, and I reply within two business days (Monday to Friday, 5 pm to 9 pm US Pacific Time). As the Apple EULA says, I, not Apple, am responsible for support and maintenance of the app. There’s no separate service level agreement.

Your data

The app collects no data: your countdowns stay on your iPhone. The privacy policy has the details.

Warranty and liability

Warranties and liability are as set out in the Apple EULA. To the extent the law allows, the app is provided “as is”, and my total liability to you for anything relating to the app is limited to what you paid for it. Nothing in these terms limits liability that can’t be limited by law.

Ending the agreement

You can stop at any time by deleting the app. If I ever stop offering the app, I’ll give at least 60 days’ notice on its App Store page or in the app where I can. Copies already on your iPhone keep working with what you’ve unlocked, as far as iOS allows.

Changes to these terms

If I change these terms, I’ll update the date at the top of this page and, for meaningful changes, say so in the app’s release notes before the change takes effect. A change won’t take away what you’ve already paid for.

Contact

Christian Ortiz, publishing as Christian Ortiz Studio
support@christianortiz.studio